Set the Offer Menu Timer

Setting the Timer for an offer ensures that products do not remain in a client's cart after the client has abandoned their cart.  When the timer is set, it will be shown on the offer menu and will count down whenever there is inactivity and, reset whenever clients add products to their carts.  If clients do not add any products to their cart within the selected timer period, the timer will expire and their carts will be cleared.  


Set the timer offer menu

  1. Go to the Offers menu in the Sales sidebar and click Offers.
    • You will be taken to the Offers page.
  2. Click the Search icon and type the name of the offer.
  3. Click the offer's Bamboo ID to be taken to the offer's detail page. 

    You can also click the Options icon ellipsis_icon.pngand select View Details.

  4. Click the timer's pencil icon on the offer page. 

    If the Pencil icon is not available it means the offer is active and must be placed on hold before setting the timer.

  5. Select Choose Time Period or Customize Time Period.

    Selecting Choose Time Period will add a preselected time period of 30, 60, 90, or 120 minutes.

    Selecting Customize Time Period will allow you to create a custom time period.

  6. Click Confirm.