In Sales, you can manage and maintain client information, add and manage products and campaigns, customize offer menus for seamless ordering, easily process orders, and identify sales opportunities by providing in-depth sales analytics.
The Clients Menu
The Clients menu is the starting point of Sales. From the Clients menu Accounts can be added and managed, Pricing Groups can be created to group Accounts and assign pricing to them and Distribution Lists can be created to group Accounts when sending mass communication.
Step 1. Add Accounts
All Retailer accounts are managed in Sales. Accounts must be added before Pricing Groups or Distribution Lists can be created. After accounts have been added they can be grouped into Distribution Lists. After accounts and products have been added, Pricing Groups can be created to group accounts and assign select pricing to them based on factors such as sales volume or purchase history.
The Products Menu
After Accounts have been added, the next step is to create products. Products are created and managed from the Products menu.
Before products can be added, Brands, Categories, Attributes, and Attribute Groups must be added.
Step 2. Add Brands
Products cannot be added to Sales without first adding their brand(s).
Step 3. Add Categories
Categories group products that share similar features and like Brands are required when adding products.
Step 4. Add Attributes (Strain, Weight, and/or General).
Attributes are the features like weight, strain, and flavor, that describe products and are required when adding products. In Sales, there are three types of attributes; Strain, Weight, and General. Strains must be added in Trace before they will be available for selection in Sales when adding strain attributes. A general attribute includes non-traceable attributes such as flavor, color, and size. The different attribute values are called Attribute Terms (e.g; strain attribute terms include Og Chem, Kush Mintz, and Wedding Cake, weight attribute terms include 1g, 2g, and 3g, and general attribute terms include red, yellow, green, xs, small, medium).
Step 5. Group product attributes by creating Attribute Groups
Attribute Groups are required when adding products. Attribute Groups combine product attributes into a single group and are 1:1 with product categories and/or sub-categories. This means if you have a category called " 1g Prerolls", an Attribute Group called "1g Prerolls" would be created to group all of the 1g Preroll weights and strains. Attribute groups are used by templates to automatically add products by combining different attribute group terms.
Step 6. Use Attribute Groups to create Templates and bulk add Made to Order and Off the Shelf products.
Templates enhance the process of adding products by using Attribute Groups and automatically combining different attribute group terms to create all possible products from those attribute group term combinations. Products can be bulk-added using a template (the fastest and most efficient way of adding multiple products), by cloning, then editing another product, or manually. A template is required when adding Made to Order products. Off the Shelf Products can be added with or without a template.
The Offers Menu
After adding Accounts and Products, the next step is to connect Accounts with Products. Connecting Accounts with Products is done by sending Offers. Before sending Offers, the products being offered must be reserved by creating Inventory Allocations. When the products have been reserved by creating Inventory Allocations, Offers can be created for the allocated (reserved) products and sent to Accounts through Campaigns.
Step 7. Create Inventory Allocations
Inventory Allocations reserves products that will be included in offers. When creating offers, inventory allocations must be selected which means they must be created before offers can be created.
Step 8. Create Offers then Customize the Offer Menu
Creating an offer assembles the products to be sold and sets pricing as well as quantities and limits for those products. When an offer becomes active, a live Offer Menu containing the products being offered and their pricing is created for accounts to place orders. Customizing the live Offer Menu before sending an offer enhances the ordering experience for Accounts by allowing you to optimize offer menu items such as product images, product descriptions, and category placement.
Step 9. Create Campaigns
Campaigns are used to send Offers to Accounts. They can be sent to multiple clients simultaneously and automatically at designated times.
The Orders Menu
After Accounts have been connected with Products by sending Offers through Campaigns. And the Offer Menu has been optimized for Accounts to easily place Orders, the next step is to start fulfilling Orders placed from Offers.
Step 10. Approve Orders
After Orders have been submitted by Accounts, they must be approved before they can be fulfilled. Approving an order means that the order details have been reviewed and that all products, quantities, and pricing have been approved after review.